March 21, 2007
122 Rizal Ave. Makati City
This is to acknowledge that the cancellation of your purchase order has been taken this matter to the management.
I do apologize about the misunderstanding that led to this cancellation. And as one of our valued customers, your satisfaction is our top priority. And let me assure that a problem of this nature does not happen again. Acceptance of our apology is highly appreciated.
Very truly yours,