Notification and Apology on Unanticipated Product Shipment Delay

December 21, 1982


This letter informs you that we cannot able to deliver the product with the above referenced purchase order on the specified date.

However, our products are ready to deliver within 10 days of the original shipment date and we hope that you can wait until that time.

And we are sorry for the unexpected delay and we just want to notify about this so that you can make necessary arrangements. But if your order remains in force we will prioritize to deliver to you as soon as we have received the products.

Again, our apology for the delay and we thank you for your kind understanding.

Very truly,

Apology Letter example

March 21, 2007

Antonio Pudol
122 Rizal Ave. Makati City

Dear Sir,

This is to acknowledge that the cancellation of your purchase order has been taken this matter to the management.

I do apologize about the misunderstanding that led to this cancellation. And as one of our valued customers, your satisfaction is our top priority. And let me assure that a problem of this nature does not happen again. Acceptance of our apology is highly appreciated.

Very truly yours,


Letter Of Apology Sample

January 2, 2008

Miss Andrea White Castle
211 Tenment, Old Port

Dear Madam,

Please accept my sincere apology for I was unable to attend the meeting due to an emergency because my sister had vehicular accident that I had to rush to the hospital.

Could you please bring me up to date as to how the meeting went, concerns, if any, and any other matter that are deem important?

Thanks you.

Sincerely yours,

Example Of Apology Letter

December 24, 2008


Dear Sir,

It has come to my attention that your order was delivered late because of inevitable circumstances. Please accept my apologies and let me assure you that our company otherwise has a favorable record of delivering by the exact date we specify.

I just hope the delay did not cause you much inconvenience. I really look forward to serving you again. Feel free to call me at (telephone #) if you have any concerns.

SanJa Bautista