April 2, 2000
Mr. Roger Ricafort
Lexorsoft Computer Enterprise
211 JP Rizal, Tacloban City
I am very sorry that the shipment of the products that you received was defective thus we did not meet the high standards of the goods as you are expecting. I understand your disappointment and regret the inconvenience that cause about this matter.
In our effort to improve the overall quality of our products, the company is in the process of completing a thorough testing and development. I will assure that the quality standards of our product will be met because our key priority is to protect our reputation for delivering the best product in the market.
Again, we apologize and we look forward for your continued support to our products.
January 2, 2008
Miss Andrea White Castle
211 Tenment, Old Port
Please accept my sincere apology for I was unable to attend the meeting due to an emergency because my sister had vehicular accident that I had to rush to the hospital.
Could you please bring me up to date as to how the meeting went, concerns, if any, and any other matter that are deem important?
December 21, 2008
Mr. Ericka Garcia
Bataan, Power Plant
Limay , Bataan, Philippines
I do understand my apartment rent payment is late and I hope you will accept my apology. This is because of my delayed allowance. Nonetheless, I am assured that there should be no similar problems in the future. You have my guarantee that delay will not occur again.
December 24, 2008
(NAME, COMPANY AND ADDRESS)
It has come to my attention that your order was delivered late because of inevitable circumstances. Please accept my apologies and let me assure you that our company otherwise has a favorable record of delivering by the exact date we specify.
I just hope the delay did not cause you much inconvenience. I really look forward to serving you again. Feel free to call me at (telephone #) if you have any concerns.